Trentham Golf Club


This agreement applies as between you, the User of this Web Site and Trentham Golf Club Ltd (company number 07187790) with its registered office at 14 Barlaston Old Road, Stoke-on-Trent, Staffordshire ST4 8HB ( hereinafter referred to as "we", "us" or "our"), the owner(s) of this Web Site. When we refer to "you" and "your" we mean the user of the Website and the services provided through the Website.  Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these terms and conditions, you should stop using the Web Site immediately.
We reserve the right to change these terms and conditions at our discretion and any such change will be effective from the date of use by you of the Web Site following the publishing of the revised terms and conditions on the Web Site.  You should therefore check the terms and conditions posted on the Web Site periodically to ensure that you are aware of and comply with the current version.
If once you have made a Booking we need to alter any essential terms of our agreement, we will inform you of this change as soon as possible to allow you to appropriate action, including cancelling your scheduled tee-time without penalty.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
 “Service” means collectively any online facilities, tools, services or information that we make available through the Web Site either now or in the future;
 “System” means any online communications infrastructure that we make available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users” means any third party that accesses the Web Site and is not employed by us and acting in the course of their employment; and “Web Site” means the website that you are currently using( and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2.  Bookings and Payments
2.1 To make an offer to make a booking (your "Booking") please follow the staged process as set out below:

Step 1 - Provide Details
Step 2 - Select Date and Tee Time
Step 3 - Choose Partners; and
Step 4 - Proceed to Payment

2.2 Your Booking only constitutes an offer, and will not form a binding contract until accepted by us.  Your Booking only becomes a binding Contract once we have received payment in full of the price quoted
2.3 On receipt of your Booking we will send you an acknowledgment email to the email address which you provide in the Booking process.  
2.4 . We reserve the right to request a deposit, and if this shall be required, details of the level of the deposit shall be set out within the acknowledgment email /order process.  
2.5. We reserve the right to refuse any Bookings if we do not have availability or the course is deemed unfit for play at our absolute discretion.
2.6 Only one valid promotional code or discount code can be applied per Booking.  Promotional codes and discounts cannot be used in conjunction with any other offer.
2.7  All prices quoted on our Web Site and in our literature, are inclusive of VAT where applicable and are correct at the time of publication.  We reserve the right to increase our prices without notice.  You will be notified of the price applicable at the time of ordering, before you place your order.

3. Refunds
No refund will be given on any booking unless the course is deemed unfit for play by our management which shall be full and final.
4. Cancellations
4.1 A person who has made a tee time booking will be required to call the our Club Office or Professional’s Shop a minimum of 24 hours prior to the tee time to cancel the booking(s) or amend the number of players in the booking(s).  Providing 24 hour’s notice has been provided, the cancellation or amendment may be completed without penalty.
4.2. Full fees will be charged to the card of the person who made the booking if the tee time cannot be re-sold or spots filled where less than 24 hour’s notice of the cancellation or amendment has been given (at the discretion of the General Manager) .
4.3. If a group arrives with fewer players than has been booked, without providing us with a minimum of 24 hour’s notice prior to the reserved tee time, payment in full for all players booked will be charged to the card of the person who made the booking.
4.4. Players may call the Golf Club Office or Professional’s Shop 24 hours a day.  If the Golf Club Office and Professional’s Shop is closed when calling, please leave a message at - Call 01782 658109, extension 1.
4.5. We reserve the right to reschedule tee times based on availability at the golf course.
4.6. Please arrive at the golf course 15 minutes before your designated tee time.  If you are late the Golf Club will not reschedule your game.
4.7. Changes and Cancellations must be made by telephone only.
5. Transfer of Tee Times
5.1 All tee times are to be used by the named individual on the Booking.  If you should wish to transfer the tee time to another player, you can do so only with our prior written agreement.  Please note that both you and the transferee shall be jointly and severally liable to us for payment of any balance of the price and for any additional costs arising from such transfer.
5.2  Tee times are strictly not for re-sale under any circumstances.
6. Rearranged Tee Times
You can request that your booked tee time be changed within the same day of play, appropriate administration charges will be incurred in line with our daily pricing policy.  This transfer can only be done with our prior written agreement and our decision in this respect shall be final and binding.
7. Golf Handicap Certificate
If you are participating in a competition at our club, you must carry a current Handicap Certificate or alternatively provide your login details for the Central Data for Handicaps, before being permitted to play, unless this requirement has been waived by us.  We reserve the right to deny play on failure to produce this information.

8. Dress Code
Players at our course must adhere to the dress code, details of which can be found under the Visitors section and then clicking on the 'Etiquette' section of the website or by clicking on the following link – Code of Conduct and Dress Code.  We reserve the right to deny access to our facilities in the event that this dress code at our course is not adhered to.

9.  Damage and Liability
We reserve the right to invoice the named individual on the Booking for damage caused to any parts of our premises, or third party property; accidental or otherwise as a result of your actions at the course. Failing to tell us about damage to our property, or the property of third parties may result in higher-than-expected maintenance or repair charges due to delayed intervention.

10.Intellectual Property
10.1 All Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is either our property, the property of our affiliates, or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.
10.2 Subject to sub-clause 10.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by us
10.3 Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
11. Links to Other Web Sites
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under our control or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

12. Links to this Web Site
Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site without prior permission. Deep linking (i.e. links to specific pages within the site) requires our express permission. To find out more please contact us by email at

13. Disclaimers
 13.1 We make no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.
132 No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
14. Availability of the Web Site
The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. We accept no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
15. Limitation of Liability
15.1 To the maximum extent permitted by law, we accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
 15.2 Nothing in these terms and conditions excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part.
15.3. We will not be responsible for the performance of any obligations under these terms and conditions which are outside of our reasonable control (force majeure) including but not limited to strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage or malicious damage to equipment or data, or damage to or destruction of premises or equipment.
15.4 Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

16. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
17. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
18. Notices
All notices / communications shall be given to us either by post to our Premises (see address above) or by email to Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

19. Law and Jurisdiction
These terms and conditions and the relationship between you and us shall be governed by and construed in accordance with the Law of England and Wales and we and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
20. Privacy
Use of the Web Site is also governed by our privacy policy, which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.

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